Emergency Sliding Door Repairs in Stoke-on-Trent
Staffordshire Housing Group is leading the way in providing quality, affordable housing in the Midlands. We received an emergency call out to them when their sliding door wouldn't close.
Projects
Emergency Call Out to a Broken Sliding Door System
- We received an emergency call out to West End Village in Stoke-on-Trent, where the client’s current Tormax sliding door wouldn’t close, leaving the building unsecured.
- Our engineers attended within two hours – just as agreed in the service level agreement (SLA) – to investigate the issue.
- We discovered the current operating system had a critical part failure that meant a new installation would be required.
Transformation
What We Did
Fast Quote Provided
We provided the client with a quote for the door replacement while our engineers were still on site.
Acted With Urgency
There was a sense of urgency, as the property couldn't be secured with the faulty door. The quote was approved and the Label sliding door system with electric lock was ordered from the supplier and collected by our team.
New Door In 24 Hours
Within 24 hours the new door system was installed, securing the building.
Happy Client
The client was amazed at how quickly the repair was completed and DUK Doors is now the preferred contractor for the company’s facilities across the county.
Why Choose DUK Doors?
At DUK Doors, we provide tailored automatic door systems built around the needs of your business. Our service covers everything from initial surveys and planning through to installation and long-term maintenance, delivered with attention to detail and technical expertise.
If you’re looking to improve or replace your existing entrance systems, we can help you choose the right solution. Speak to DUK Doors today and see how we can enhance your entrances with secure, efficient, and modern door solutions.
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We are available Monday - Friday 09:00-17:00
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