Sliding Door System for
Major International Company
IM Group, a major international company which operates in various markets such as the automotive, property and finance sectors, contacted us as they were unhappy with the standard of service they were receiving from their old supplier.
Projects
Service Level Agreement (SLA) Package
- The client contacted us as they were unhappy with the current standard of service they were receiving from their supplier.
- We were asked to provide a quote to maintain the Record sliding door systems on their site.
- The quote we provided offered a significant cost saving to the customer.
Transformation
What We Did
Pre-Service Checks
Risk assessments were provided along with evidence of our engineers’ qualifications and competencies to provide the door services.
Full Servicing & Compliance Checks
Dates and times were agreed on for our service visit when the engineers carried out full servicing, checking doors conformed to current regulations, including EN 16005.
Paperwork Provided Within 24 Hours
The paperwork with compliance worksheets for each asset was sent to the client within 24 hours.
Happy Client: 3 Year Maintenance Contract Signed
The facilities manager was delighted with the service that DUK Doors provided and signed up for a three-year SLA maintenance contract.
Why Choose DUK Doors?
DUK Doors delivers bespoke automatic door systems designed to suit the specific requirements of your business. We manage the entire process, from initial site assessment through to installation and ongoing servicing, ensuring a smooth, reliable experience at every stage.
Planning to enhance your current entrance setup? Our team is here to guide you toward the most effective solution. Get in touch with DUK Doors to explore how we can upgrade your access points into safe, efficient, and visually appealing spaces.
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